FAQs

We understand that hiring an Orland Park or Dyer roofing company to do major work on your home can be intimidating. But rest assured, the professionals at Rogers Roofing will make the process as smooth and enjoyable as possible. Here’s what you can expect from us.

  • You will be contacted within 24 hours from the time we receive your request for an estimate.
  • Our estimator will set up a convenient time to come out and evaluate your particular situation. We would like you to be present at this time so we can find out your needs, and gather enough information to formulate a solution.
  • Unlike many contractors, Rogers never mails or faxes an estimate – we feel that is just too impersonal. Our estimator will come back and sit down with you to review important aspects of the job, such as the different styles and materials that are available. His goal is to answer all of your questions, and make sure that you are completely comfortable with your quote.
  • Our production department then calls to let you know the approximate date when your job will be starting. One of our production managers will also visit the jobsite to look over the job and make sure that we have everything we need to complete your project correctly and on time.
  • Throughout the project, our office will also call you periodically. We’ll let you know the status of your job when weather or other factors affect your start date.
  • On the day prior to your installation, we will call you again to let you know that one of our crews will be out the next day.
    On the project date, our trained installation team will arrive promptly to complete the work in the most professional manner possible, with the least amount of inconvenience to you and your neighbors.
  • Upon completion of the job, our foreman will ask that you come outside to review the work and ask any questions that you may have.
  • A follow-up call will be made to ask you about your experience with Rogers Roofing. Upon receipt of payment, all warranty papers and receipts are sent along with a thank-you surprise.
  • Our office will even follow up with you annually to make sure you are still satisfied with our work!

Please contact Rogers Roofing today at (219) 228-8210 and (773) 492-2270 for more information on your roofing, siding or window needs. Our roofers in Northwest Indiana look forward to serving you!