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Why You Should Look at Client Testimonials

Dec 18, 2017

Homeowners have a lot of options when it comes to companies that they may want to hire for roof repair projects. The problem is determining which, out of all the roofing companies, is the most qualified.

Why You Should Look at Client Testimonials

Here are some good reasons you should look at client testimonials when hiring a roofer:

They Tell You if You Can Trust a Roofer

Client reviews give home- and business owners a more accurate idea of whom they should hire for their roofing project. By sifting through client reviews, you will find out about a roofer’s strong points so you can make informed decisions instead of relying on guesswork.

The BBB Indicates Whether or Not the Company Is Reliable

The Better Business Bureau rates companies based on testimonials and reviews. This means that if more clients post reviews about a roofer, the BBB will have a more accurate basis on how a business should be rated.

Reviews Provide Roofers Information on How They’re Doing

On the roofing company’s side, client testimonials make them aware of all the areas in their business that they need to improve. It also gives them a chance to make amends and go the extra mile for clients who may have complained about them. This results in better service so everyone in the equation wins.

They Make You Privy to the Intangibles

True service entails more than just workmanship. By scanning through testimonials, you can determine if a roofer does more than simply render services. Companies that go above and beyond the call of duty will have positive reviews. Look out for those.

Rogers Roofing, Inc., is the roofer your neighbors trust. With over 40 years worth of projects under our belt, you can be sure of exceptional workmanship and superior customer service each time you work with us. We serve Chicago as well as Northwest Indiana and Schererville, IN. Call us at (773) 768-3022 or (219) 933-9145 for a free estimate.